SolarIndia (“SolarIndia”, “we”, “us”, or “our”) operates the website https://solarindia.online/ (the “Website”).
We respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or use our Website or contact us regarding our solar products and services.
By using our Website, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
We may collect information that you voluntarily provide to us when you:
- Submit an enquiry or contact form
- Request information about our solar products or services
- Request a quotation or consultation
- Contact us by phone, email, WhatsApp, or other communication methods
- Communicate with us regarding installation, service, support, or other enquiries
Depending on how you interact with us, the information we may collect can include:
- Name
- Mobile/telephone number
- Email address
- Address or location information provided for service or quotation purposes
- Information about your solar energy requirements
- Details contained in your enquiry or communication
- Any other information you voluntarily provide to us
We may also automatically collect certain technical information when you visit our Website, such as:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited
- Approximate location derived from technical information
- Date and time of visits
- Referring website or source
- Website usage and interaction information
2. How We Use Your Information
We may use the information we collect for purposes including:
- Responding to enquiries and requests
- Providing information about our solar products and services
- Preparing quotations and proposals
- Contacting you regarding your enquiry
- Scheduling consultations, site visits, installations, or services
- Providing customer support
- Improving our Website, products, and services
- Understanding how visitors use our Website
- Measuring advertising and marketing performance
- Preventing fraud, misuse, or security incidents
- Complying with applicable laws and legal obligations
We will use personal information only for legitimate business purposes and in accordance with applicable laws.
3. Cookies and Similar Technologies
Our Website may use cookies, pixels, tags, web beacons, local storage, and similar technologies to improve website functionality, understand website usage, measure advertising performance, and support marketing activities.
Cookies may be used for purposes such as:
- Remembering website preferences
- Understanding website traffic and visitor behaviour
- Measuring conversions and advertising effectiveness
- Improving Website performance
- Supporting advertising and remarketing, where enabled
You can control or delete cookies through your browser settings. Disabling certain cookies may affect some Website functionality.
Where required by applicable law, we may request your consent before using non-essential cookies or similar technologies.
4. Google Ads and Advertising
We may use Google Ads and related Google advertising technologies to promote our products and services and to measure the effectiveness of our advertising.
If enabled on our Website, Google and its advertising partners may use cookies, device identifiers, or similar technologies to:
- Measure visits and conversions resulting from advertisements
- Understand interactions with our Website
- Create or manage advertising audiences
- Show relevant advertisements to users who have previously visited our Website, where permitted by applicable law and Google policies
Third-party vendors, including Google, may use cookies or similar technologies to serve or measure advertisements based on a user’s previous visits to our Website or other websites.
You can learn more about how Google uses information and manage your advertising preferences through Google’s advertising settings.
For more information about Google’s privacy practices, please visit Google’s Privacy Policy.
5. Google Analytics and Website Analytics
If analytics services such as Google Analytics are enabled on our Website, we may use them to understand how visitors interact with our Website, including information such as pages viewed, traffic sources, device information, and general usage patterns.
Analytics information helps us improve our Website, services, and marketing activities.
Where required, we will obtain appropriate consent for analytics cookies and similar technologies.
6. How We Share Information
We do not sell or rent your personal information.
We may share information with trusted service providers and business partners when reasonably necessary to operate our business and provide our services. These may include:
- Website hosting and technology providers
- Customer relationship management or communication providers
- Analytics and advertising service providers
- Solar installation and service partners
- Professional advisers
- Payment or financing service providers, where applicable
- Government authorities or law-enforcement agencies where required by law
Third-party service providers may process information on our behalf and are expected to handle information appropriately and securely.
7. Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorized access, alteration, disclosure, misuse, or destruction.
However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted to or through the Website.
8. Data Retention
We retain personal information only for as long as reasonably necessary to:
- Provide requested products or services
- Respond to enquiries
- Maintain business and transaction records
- Comply with legal, tax, accounting, or regulatory requirements
- Resolve disputes
- Prevent fraud and protect our legitimate business interests
When personal information is no longer required, we may securely delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.
9. Your Choices and Rights
Depending on applicable law, you may have rights concerning your personal information, including the ability to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of information where legally applicable
- Withdraw consent where processing is based on consent
- Object to or restrict certain processing activities where legally applicable
- Opt out of certain marketing communications
You may contact us using the details provided below to exercise applicable rights or ask questions about how your information is handled.
You may also control cookies through your browser settings and manage certain Google advertising preferences through Google’s advertising controls.
10. Third-Party Websites
Our Website may contain links to third-party websites, services, or platforms.
We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of third-party websites before providing them with personal information.
11. Children’s Privacy
Our Website and services are intended for a general audience and are not specifically directed toward children.
We do not knowingly collect personal information from children where such collection is prohibited by applicable law.
If you believe that a child has provided personal information to us in circumstances where it should not have been collected, please contact us so that we can take appropriate action.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, technology, services, legal requirements, or privacy practices.
When we make changes, we will update the “Effective Date” at the top of this Privacy Policy.
We encourage visitors to review this page periodically for the latest information about our privacy practices.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the way we handle personal information, please contact us:
SolarIndia
Address:
1st Floor House No. 149,
Trikuta Nagar, Jammu,
Jammu & Kashmir – 180004, India
Phone: +91 8082828213
Email: support@solarindia.online
Website: https://solarindia.online/
